This privacy policy explains how Explore Newbridge processes personal data when you use the website, make an enquiry, or book a guided culinary or market experience.
We use personal data to respond to enquiries, manage bookings, confirm dates and group details, collect dietary information, coordinate venue availability, arrange route and tasting details, process payments, provide meeting-point information, deliver guided experiences, handle follow-up communications, maintain records, improve service operations, and meet legal or accounting obligations.
We may share personal data with payment processors, website hosting providers, communication tools, and other operational suppliers that help us run the business. Where third parties assist with bookings or service delivery, they are expected to handle data for the agreed purpose and under appropriate confidentiality terms.
Personal data may be shared with public authorities, regulators, or law enforcement where required by law, court order, or a valid legal process. We may also disclose information to protect our rights, users, or the security of the website and services.
Use the contact details below for questions about this policy or your personal data.
You may have rights to access, correct, delete, or restrict certain personal data, and to object to some forms of processing. Where we rely on consent, you may withdraw it for future processing. Some requests may be limited by law or by our need to keep records.
To make a privacy request, use the contact details in this policy and describe the data or issue concerned. We will review the request and respond within a reasonable period, subject to any legal exceptions or verification requirements.
We retain personal data for the period needed to manage enquiries, bookings, payments, service delivery, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymise it where appropriate.
If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The date of the latest revision should be checked before relying on the policy.
We may process contact details, booking details, group size, preferred dates, dietary information, meeting-point information, payment-related records, and communications with us. We may also process limited technical data such as device and usage information when you visit the website.
We receive data from website forms, email, telephone calls, consultation requests, payment steps, and messages sent in connection with a tour. Some technical data is collected automatically through the website and related service tools.
We may use session cookies to keep the site working during a visit, persistent cookies to remember preferences, and similar tools for security, performance, and usage analysis. We do not rely on cookies to collect more information than is needed for those purposes.
Where the website uses cookies, you may control them through your browser settings and, where available, any on-site preference tools. Disabling some cookies may affect basic site functions or booking-related features.
